Friday 9 September 2016

No SIM card - Emergency calls only

I got a Motorola Google Nexus 6 phone which takes a nano SIM card.  I cut down my existing SIM as far as I could and it worked in the Nexus but the SIM tray wouldn't shut properly so I ordered a brand new nano SIM.

When the nano SIM came I could not get it to work at all.  The phone would not detect the presence of the SIM card.  I tried wedging paper under it, cleaning contacts, factory reset, software downgrade and nothing would work.

This same nano SIM worked perfectly in another handset, I tried another working nano SIM in the Nexus and that wouldn't work either.

I then tried pushing the SIM tray as hard as I could and surprisingly the SIM was registered by the handset and it indicated full signal.

Short Answer:
Push the SIM tray in as hard as you can!!!

This appears to be some kind of mechanical defect with the Nexus 6 as recorded in many threads.
Here: http://forum.xda-developers.com/nexus-6/help/sim-card-emergency-calls-error-verizon-t2996291
Here: https://productforums.google.com/forum/#!topic/nexus/wuIXWFdaHZQ
And Here: https://productforums.google.com/forum/#!topic/nexus/-vSXPn2obNk